Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that information on service and maintenance for its vehicles is readily accessible and convenient. Cadillac owners benefit from several resources that simplify to stay on top of their vehicle's care and understand suggested service intervals.



The Cadillac Owner Center is a complete digital platform where car owners can access detailed information about their specific vehicle. After enrolling their vehicle, owners can log in to view a customized account with information on their Cadillac's maintenance schedule, maintenance records, and warranty status. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners perform basic maintenance tasks or understand certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, users can keep track of their vehicle’s condition by getting alerts about maintenance needs, such as oil changes, tire checks, or brake inspections. The app also provides handy features like starting the car remotely, remote locking/unlocking, and the ability to schedule a service appointment directly with the nearest Cadillac service center. For newer models, the app can even offer live data to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in infotainment system that includes maintenance alerts and reminders. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only keeps owners aware to stay current with maintenance but also provides specifics of each task, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a major part in communicating service and maintenance information to customers. When drivers visit an official service center for maintenance or repairs, the advisors provides a thorough breakdown of the suggested tasks, making sure that customers understand the importance of each task. Additionally, service centers maintain digital logs of every service visit, enabling users to easily access their service history for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and quick reference guides that outline the vehicle’s maintenance schedule, fluid types, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where owners can find articles, videos, and tips on how to keep their vehicles in peak condition.



Through a mix of online resources, in-person assistance, and traditional guides, Cadillac ensures that customers are well-informed about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.